Terms & Conditions

Last updated: 10 September 2026

These Terms & Conditions govern use of the Aggarwal Hospital website. By accessing or using this website, you agree to use it responsibly and in accordance with these terms. If you do not agree, please do not use the website.

1. About this website

This website provides general information about Aggarwal Hospital, its doctors, services, appointment requests, online consultation options and contact methods. Website content is provided for information and communication purposes and may be updated without notice.

2. Medical information is not a diagnosis

Information on this website, including information provided by the hospital assistant, is general information only. It is not a diagnosis, prescription, treatment plan or substitute for examination by a qualified clinician. Do not start, stop or change medicines or treatment based only on website content.

3. Emergencies

This website, the assistant and WhatsApp are not emergency services. Do not rely on them for urgent medical care. For urgent assistance, call Aggarwal Hospital directly at +91 85680 69635. For a life-threatening emergency, contact local emergency services immediately.

4. Appointments and enquiries

Submitting an appointment form, email or WhatsApp message creates a request only. It does not guarantee an appointment, doctor, time, treatment or service. An appointment is confirmed only after the hospital team contacts you and confirms the details.

You are responsible for providing accurate contact information and for keeping your phone available for confirmation. The hospital may need to reschedule or cancel an appointment because of clinical, staffing, technical or operational reasons.

5. Online consultations

Online consultations are subject to doctor availability, technical connectivity and clinical suitability. A clinician may decide that an in-person examination, test, referral or urgent assessment is needed. Online consultation cannot guarantee a diagnosis, prescription, treatment outcome or clinical result.

6. Services and treatment results

Service descriptions, photographs, videos and treatment information are illustrative and general. Suitability, risks, number of sessions, recovery time and results vary between patients. Treatment decisions are made after an appropriate clinical assessment. The hospital does not promise a particular cosmetic, diagnostic or medical result.

7. Patient information

Please provide complete and accurate information relevant to your request, including medicines, allergies, medical history and symptoms when asked. Do not submit passwords, payment details or unnecessary sensitive medical information through public forms or messaging services.

Personal information is handled according to our Privacy Policy.

8. WhatsApp, Google Maps and external services

This website may link to WhatsApp, Google Maps and other external services. Those services are operated by third parties and have their own terms, privacy policies, availability and security practices. Aggarwal Hospital is not responsible for the content, availability or processing practices of external services.

9. Website availability and accuracy

We work to keep the website useful and current, but we do not guarantee that every page is always complete, current, error-free, uninterrupted or available on every device. Information may change, and users should confirm appointment, service and timing details directly with the hospital.

10. Feedback and user submissions

When you submit feedback or other material, you confirm that it is truthful, lawful and does not contain another person’s private information without permission. You allow the hospital to review and use feedback for service improvement and, where you have agreed, to publish it using your name or initials.

11. Website content and intellectual property

Unless stated otherwise, the hospital name, logo, text, images, videos, design and other website content belong to Aggarwal Hospital or are used with permission. You may view the website for personal, non-commercial use. You must not copy, modify, republish, sell, scrape or distribute website content without written permission.

12. Responsible use

You must not misuse the website, interfere with its security, introduce malicious code, impersonate another person, submit false information, attempt unauthorised access, or use the website to harass hospital staff or other users.

13. Liability

To the maximum extent permitted by applicable law, Aggarwal Hospital is not responsible for loss caused by reliance on general website information, interruptions or failures of third-party services, inaccurate information supplied by a user, or circumstances outside the hospital’s reasonable control. Nothing in these terms excludes or limits a right or responsibility that cannot lawfully be excluded or limited.

14. Changes to these terms

We may update these Terms & Conditions when the website, services or legal requirements change. The updated version will be posted on this page with a new “Last updated” date. Continued use of the website after an update means you accept the updated terms.

15. Contact

For questions about these Terms & Conditions, contact Aggarwal Hospital at [email protected] or +91 85680 69635.